Sotera Privacy Policy
Your privacy is critically important to us. At Sotera, we have a few fundamental principles:
- We don’t ask you for personal information unless we truly need it.
- We don’t share your personal information with anyone except to comply with the law, develop our products, or protect our rights.
- We don’t store personal information on our servers unless required for the ongoing operation of one of our services.
Below is our privacy policy, which incorporates these goals. If you have questions about deleting or correcting your personal data please contact our support team.
Sotera LLC. (“Sotera”) operates the website sotera.io. It is Sotera’s policy to respect your privacy regarding any information we may collect while operating our websites.
Website Visitors/App Users
Like most website operators, Sotera collects non-personally-identifying information of the sort that web browsers and servers typically make available, such as the browser type, language preference, referring site, and the date and time of each visitor request. Sotera’s purpose in collecting non-personally identifying information is to better understand how Sotera’s visitors use its website. From time to time, Sotera may release non-personally-identifying information in the aggregate, e.g., by publishing a report on trends in the usage of its website.
Sotera also collects potentially personally-identifying information like Internet Protocol (IP) addresses or mobile location. Sotera only discloses IP addresses and locations under the same circumstances that it uses and discloses personally-identifying information as described below, except that IP addresses are visible and disclosed to the administrators of the service. Sotera may also request access to your mobile devices location services to enhance the app's experience.
Gathering of Personally-Identifying Information
Certain visitors to Sotera’s website choose to interact with Sotera in ways that require Sotera to gather personally-identifying information. The amount and type of information that Sotera gathers depends on the nature of the interaction. For example, we ask visitors who sign up for an account to provide a username and email address. Those who engage in transactions with Sotera – by purchasing access data services, for example – are asked to provide additional information, including as necessary the personal and financial information required to process those transactions. In each case, Sotera collects such information only insofar as is necessary or appropriate to fulfill the purpose of the visitor’s interaction with Sotera. Sotera does not disclose personally-identifying information other than as described below. And visitors can always refuse to supply personally-identifying information, with the caveat that it may prevent them from engaging in certain website-related activities.
Aggregated Statistics
Sotera may collect statistics about the behavior of visitors to its website. For instance, Sotera may monitor the most popular crossings or use traffic measurements to identify trends. Sotera may display this information publicly or provide it to others. However, Sotera does not disclose personally-identifying information other than as described below.
Protection of Certain Personally-Identifying Information
Sotera discloses potentially personally-identifying and personally-identifying information only to those of its employees, contractors and affiliated organizations that (i) need to know that information in order to process it on Sotera’s behalf or to provide services available at Sotera’s website, and (ii) that have agreed not to disclose it to others. Some of those employees, contractors and affiliated organizations may be located outside of your home country; by using Sotera’s websites, you consent to the transfer of such information to them. Sotera will not rent or sell potentially personally-identifying and personally-identifying information to anyone. Other than to its employees, contractors and affiliated organizations, as described above, Sotera discloses potentially personally-identifying and personally-identifying information only in response to a subpoena, court order or other governmental request, or when Sotera believes in good faith that disclosure is reasonably necessary to protect the property or rights of Sotera, third parties or the public at large. If you are a registered user of Sotera and have supplied your email address, Sotera may occasionally send you an email to tell you about new features, solicit your feedback, or just keep you up to date with what’s going on with Sotera and our products. If you send us a request (for example via a support email or via one of our feedback mechanisms), we reserve the right to publish it in order to help us clarify or respond to your request or to help us support other users. Sotera takes all measures reasonably necessary to protect against the unauthorized access, use, alteration or destruction of potentially personally-identifying and personally-identifying information.
Cookies
A cookie is a string of information that a website stores on a visitor’s computer, and that the visitor’s browser provides to the website each time the visitor returns. Sotera uses cookies to help Sotera identify and track visitors, their usage of Sotera's website, and their website access preferences. Sotera visitors who do not wish to have cookies placed on their computers should set their browsers to refuse cookies before using Sotera’s websites, with the drawback that certain features of Sotera’s websites may not function properly without the aid of cookies.
Business Transfers
If Sotera, or substantially all of its assets, were acquired, or in the unlikely event that Sotera goes out of business or enters bankruptcy, user information would be one of the assets that is transferred or acquired by a third party. You acknowledge that such transfers may occur, and that any acquirer of Sotera may continue to use your personal information as set forth in this policy.
Privacy Policy Changes
Although most changes are likely to be minor, Sotera may change its Privacy Policy from time to time, and in Sotera’s sole discretion. Sotera encourages visitors to frequently check this page for any changes to its Privacy Policy. Your continued use of this site after any change in this Privacy Policy will constitute your acceptance of such change.